HoloLens 2 Industrial Edition Benefits
What benefits does HoloLens 2 Industrial Edition 2 include?
The HoloLens 2 Industrial Edition is designed, built and tested to support industrial enterprise customers who operate in highly regulated environments and includes clean room compliance and intrinsic safety certifications. It is also backed by an even more robust support program.
By using the HoloLens 2 Industrial Edition in these environments there will be significant reduction in travel in and out of the clean room areas, and reduction of general labor costs. Being able to have a small footprint physically inside the clean room and yet still have access to any / all documentation and levels of expertise will reduce labor costs.
What clean room environments does HoloLens 2 Industrial Edition support?
HoloLens 2 Industrial Edition supports highly regulated environments such as clean room environments and meets particle emissions standards for ISO 14644-1 Class 5 clean rooms and is UL Class I, Division 2 certified.
For more information please read more on ISO standard 14644-1 (Airborne Particulate Cleanliness Classes in Cleanrooms and Clean Zones).
Does HoloLens 2 Industrial Edition meet requirements for Intrinsic Safety?
The HoloLens 2 Industrial Edition features UL Class I, Dev 2 certified for use in environments where flammables gases, vapors or liquids may exist.
For more information read about UL certifications.
Can the device be used in semiconductor and pharmaceutical environments?
Yes. The HoloLens 2 Industrial Edition is designed with these environmental considerations, with the certifications for clean rooms and operational safety in mind this HoloLens 2 edition is ready to use in these environments.
What is the HoloLens 2 Industrial Edition warranty?
The HoloLens 2 Industrial Edition features a 2-year warranty and a rapid replacement program.
What’s the rapid replacement program?
In addition to the 2-year warranty, HoloLens 2 Industrial Edition includes the rapid replacement program enabling customers to receive a replacement device overnight or expedited shipping (faster of the available options) before a defective device is received by Microsoft. To start a replacement please contact support.
Can I purchase replacement parts for HoloLens 2 Industrial Edition?
Replacement parts and refurbishments are not supported for the HoloLens 2 Industrial Edition. If you find yourself in need of a replacement please use our rapid replacement program for the HoloLens 2 Industrial Edition.
Is the carrying case clean room approved?
The carrying case is made of a porous material and should not be used in clean rooms.
Cleaning the Industrial Edition
Can I use the same cleaning materials for HoloLens 2 Industrial Edition as the other editions?
The HoloLens 2 Industrial Edition can be cleaned by a solution of "70%" isopropyl alcohol and water to clean the hard surfaces of the device, including the visor, brow pad, and head strap. For more details see the HoloLens 2 cleaning FAQ.
How do I clean HoloLens 2 Industrial Edition?
Much of the advice for cleaning the standard HoloLens 2 applies to the HoloLens 2 Industrial Edition. Please review the HoloLens 2 cleaning FAQ.
How should I hold HoloLens 2 Industrial Edition when cleaning it?
Firmly from the brow pad. By holding the HoloLens 2 from the brow pad you put the least amount of pressure on the arms of the device and ensure it’s longevity.
General questions
What operating system does the HoloLens 2 Industrial Edition have?
The Industrial Edition has the same OS as all other HoloLens 2 editions. For more information on HoloLens OS updates please read our release notes.
What apps can run-on the HoloLens 2 Industrial Edition?
HoloLens 2 Industrial Edition supports the both 1st and 3rd party apps, with a selection of in-box enterprise ready apps. Line of business apps can be deployed to devices utilizing the several app deployment methods.
Can I upgrade from HoloLens 2 to HoloLens 2 Industrial Edition?
We do not offer upgrades from HoloLens 2 to HoloLens 2 Industrial Edition.
Are there any visible external markings to tell Industrial vs regular HL2?
The Industrial SKU will include a HazLoc sticker denoting use in Class 1, Div 2 environments
Can you use the overhead strap as well as that seemed to be missing in the image?
Yes, we include a head strap that is clean room compliant and meets ISO 5 environments.
Would you be able to advise the part no. for warranty upgrade? I don't seem to be able to locate the part no. in the lastest MS price list?
We do not have a warranty upgrade path available at this time. An added benefit of HoloLens 2 Industrial Edition is that it comes with a 2-year warranty as opposed to our standard 1-year warranty.
Can you share what parts of the design of HL2 have been changed for the IE?
The outer materials have been updated to support clean room environments ISO 5 and above.
Does this hold up to VHP at all?
the Industrial Edition can be cleaned by a solutino fo 70% isopropyl alcohol and water to celan the hard surfaces of the device, including the visor, brow pad, and head strap. For more info, see HoloLens 2 cleaning FAQ https://docs.microsoft.com/en-us/hololens/hololens2-maintenance
Is the Industrial Edition available in Europe? When support ATEX certification? Has IP rating changed? IE dust and liquid resistance. If some official statement on ATEX could be sent out I think that would be great - we are getting a lot of questions from customers on that issue.”
Yes, preorder now by talking to your local distributor contact or ADR. The Industrial Edition is not ATEX Zone 1 and 2 certified. It only holds the US Class 1, Div 2 certification.
What ATEX zones is it certified for?
the Industrial Edition is not ATEX Zone 1 and 2 certified. It only holds the US Class 1, Div 2 certification.
Will specific replacement accessories be required for Industrial Edition, e.g. brow pads and headstrap?
Specific replacement accessories for the industrial will be required. We will support replacement accessories for the device.
Specific replacement accessories for the industrial will be required. We will support replacement accessories for the device.
Supporting customers to purchase HL2 Industrial Edition and D365 Remote Assist with one purchase as opposed to two separate purchases.
